Live up to the plaque in the lobby (or make a new one)
This process does not seek to change people. Instead, it creates an environment in which people contribute as you, and they, hoped when you hired them…before they got caught up in “the way it is around here.”
Shared Values creates a new “way it is around here,” in which engagement becomes the norm.
Think of an organization in which people just go through the motions, and another in which people are fully engaged in their work and the organization’s goals. Why the difference?
One organization has intentionally established a context in which people voluntarily give the extra effort and ask the same of their co-workers. That context is “the way it is around there.”
The Shared Values process offers an intentional, documented roadmap to create a new organizational context.
What happens when people (employees and customers) are at the center
This environment is built by declaring a universal set of People Values that become the standard by which all employees treat each other (and their customers). These People Values are combined with a set of Business Values.
The Business Values describe the behaviors essential to the specific business goals of the organization. They are created by each organization as they begin the process and are used to focus the workforce in the direction necessary for success. A key to sustaining a Shared Values environment is keeping these two separate but equal sets of values in balance.
Culture: people and business values, standards for behavior, and consensus building
We introduce the organization to the People Values and standards of behavior that have been found to encourage people’s capacity for extraordinary work, and to create customized Business Values to guide behaviors and actions to meet the business goals. A more collaborative consensus-building approach is adopted.
In this module, we collaborate to complete these steps:
Values & Attitudes Study
Certification of Internal Coaches
Train the Trainer Workshop
Consensus-Building Meetings for Departments
A values-based organization gives front-line employees the opportunity for control over their work environment and the success of the organization, and allows managers the freedom to function as a creative resource focused on the future, rather than “cop/dictator.”
Human resource programs
This module provides a structure under which to examine the People Systems currently in place (hiring and firing, orientation of new employees, motivation and reward of excellence, employee development). These systems will then be examined and one coordinated system will be created that reflects the new business and people values adopted by the organization. These new systems will then be taught by and to the employees and adopted for the benefit of all employees.
(from the “outside in”)
The customer is placed as the source of the organization's structure, as opposed to operational convenience being the source. Organizational structures are examined and rearranged to create customer centered, multi-cross functional, self-managing process groups. These groups will have at their disposal a resource group of "experts" in the organization.
Shared Values can transform your workplace. Contact us.
Vitalwork is a distributor for The Lebow Company, Inc. Shared Values® Process is a registered trademark of The Lebow Company, Inc.
“The concepts and examples are extraordinary. The Shared Values Process will prove to you that the tired old prescription of ‘fixing people’ is flawed. To improve performance, you must change the ‘context.’ This formula will work for any organization that wants lasting change!”
– Paul Horgan, President and CEO, IBM Mid America Employees Federal Credit Union
Try the assessment—we're offering it to you on a complementary basis. In less than 20 minutes, you, or someone in your organization, can learn whether the values hanging “on the walls” of your company are the values at work “in the halls.”
Is your organization built for the people who will lead it to greatness? Contact us.