Vitalwork Case Studies

Paychex: Workforce Development

Stockholders, Wall Street analysts and business publications all agree that Paychex, Inc., a leading national provider of payroll and human resource services for more than 500,000 small- to medium-sized businesses across the United States, has been and continues to be a rare model of predictable double digit earnings growth.…

But the reality of organizational life is anything but static in a 10,000 employee company with 80% of its employees located in 100 geographically dispersed offices throughout the United States and the balance in multi-functional support organizations in Rochester, New York. This article, published in the Journal of Excellence in August 2005, details how officers and organizational development teams at Paychex are leveraging leadership development to ensure the company lives up to the great expectations of its shareholders and clients. Read the entire case study.

Wilmington Finance: Interviewing & Selection

“I'm responsible for training and recruiting retail loan officers who will sell directly to customers over the phone. It’s an ongoing challenge to recruit and hire the right kind of people. We've discovered that recent college graduates are a good niche for us—but that makes it even more difficult to evaluate individual candidates. With no professional work experience, what do you rely on?”

Andy Seepersad, Director of Training at Wilmington Finance, Inc. turned to Vitalwork’s Vital Hiring Insights™ to help him find “good hires.” As a result, Wilmington has maintained an impressive employee retention rate even as the company grew the staff in this position four-fold. Read the entire case study.

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